• Is there any way that I can print the charts out on my own printer for backup?

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• What are the main differences between raster and vector charts?

Raster charts are an exact replica of the paper charts. They are a geo-referenced digital image of the paper charts – similar to a picture. The digital ocean®  raster chart is the only officially released raster electronic chart product on the market.

Vector charts are "smart charts" and have a database of information associated with them. For instance, on a vector chart you can query different features such as lights and buoys and retrieve additional information on them. Vector charts also allow users more control over the display of the chart such as turning different layers of information on and off. The only officially released vector product is the S57 ENC product. No other vector product is officially released for Canadian waters.

• How does NDI update its chart information?

NDI receives all of the Notices to Mariners which are issued by the Canadian Coast Guard. These notices are applied to the digital charts periodically. Starting in 2002, a raster updating service is included in the purchase of your NDI product for the calendar year of the CD edition. Additional years may be purchased by upgrading your product. The raster updating service is an on-line chart updating service which will update the users charts twice in that calendar year, once in April and once in July.

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• Your package says "1 year licence". Can I use this for more than 1 year ?

• How many computers or handhelds can I use it on?

NDI allows you to install your product on 2 different machines to allow users to have the data installed on their home computers as well as their on-board computer.

• I have a CD that's 5 years old, how can I update my CD?

NDI offers a 50% upgrade to any user who upgrades to the current addition CD. The new CD also comes with two free updates for the year. Please visit our Upgrade Center for more information.

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• How can I upgrade from a discontinued title?
  
  The Destination Series CDs (ATLD_ or PD_) have been discontinued.  Customers can upgrade to the corresponding portfolio CD for 50% off Manufacturer's Suggested Retail Price (See the corresponding upgrades in the following table).
   

  Destination Pack Upgrade
  Discontinued  CD	Title	Upgrade
  PD1	Vancouver to/à Sooke (Strait of Georgia & Juan de Fuca Strait/Détroit de Juan de Fuca)	P1
  PD2	Vancouver to/à Desolation Sound (Strait of Georgia)	P1
  PD3	Desolation Sound to/à Port Hardy (Johnstone Strait & Queen Charlotte Strait)	P1
  PD4	Victoria to/à Cape Scott (Vancouver Island west/Île de Vancouver ouest)	P3
  PD5	Port Hardy to/à Prince Rupert (Queen Charlotte Sound & Hecate Strait)	P2
  PD6	Queen Charlotte Islands/Îles de la Reine-Charlotte & Prince Rupert to/à Stewart (Dixon Entrance)	P3
  ATLD01	Gulf of St. Lawrence - North Shore     Golfe du Saint-Laurent - Côte Nord	ATL1
  ATLD02	Chaleur Bay & Îles de la Madeleine    Baie des Chaleurs & Îles de la Madeleine	ATL2
  ATLD03	Prince Edward Island - Northumberland Strait    Île-du-Prince-Édouard - Détroit de Northumberland	ATL2
  ATLD04	Cape Breton Island    Île du Cap-Breton	ATL3
  ATLD05	Canso to Halifax    Canso à Halifax	ATL3
  ATLD06	Southwest Nova Scotia     Nouvelle-Écosse  sud-ouest	ATL3
  ATLD07	Bay of Fundy & Saint John River    Baie de Fundy & Rivière Saint-Jean	ATL3
  ATLD08	Newfoundland - West Coast    Terre-Neuve - Côte ouest	ATL1
  ATLD09	Newfoundland - South Coast & Avalon    Terre-Neuve - Côte sud & Avalon	ATL4
  ATLD10	Newfoundland - Northeast Coast    Terre-Neuve - Côte nord-est	ATL4
  ATLD11	Labrador Coast    Côte du Labrador	ATL5

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• Do the chart numbers used for each digital ocean®  CD correspond to the CHS paper chart numbers?

digital ocean®  charts are compatible with most navigation software. The following are instructions for installing your digital ocean®  charts in several different software packages. For more information please contact your software manufacturer.

FUGAWI

Loading digital ocean®  charts
1. Insert digital ocean®  CD and follow installation instructions.
2. When installation is complete, open Fugawi software.
3. From Fugawi’s File menu select "Import" and then "BSB/Maptech/SoftChart…" – this opens a window titled "Import BSB Charts".
4. Browse to charts folder
5. Select CA_CHTS – charts will be listed in white window on the side
6. hit "Select All"
7. Press "OK"
8. Now when you select "Open" from the File menu your digital ocean®  CDs will be in the BSB folder.
 

Maptech Offshore Navigator or Chart Navigator

Loading digital ocean®  charts:

1. Insert digital ocean®  CD and follow installation instructions.
2. When installation is complete, open Offshore Navigator.
3. From Offshore Navigator's CHARTS menu, choose Setup Charts (4.5 or earlier versions) or Chart List (version 5.0).
4. Choose the Advanced Chart Management tab.
5. An additional Chart Directory needs to be added;
a. choose BROWSE
b. choose the hard drive
c. open the PROGRAM FILES folder
d. open the DIGITAL OCEAN folder
e. open the particular region folder (i.e. P1)
f. open the CA_CHTS folder
g. click OK
h. click ADD
6. Click CHANGE CD/REFRESH CHART LIST and the charts will now be available.

Note: This process will have to be repeated for each digital ocean®  CD
 

Nobeltec Visual Series

Loading digital ocean®  charts:

1. Go to File, near the top left corner of your screen, and click on Chart Table or click on the icon button for the Chart Table.
2. Click on the Install tab.
3. If there are no charts in the large white box, click on the drop down box, and choose Raster and Photo charts. Then click the browse button on the far right, you will open a Browse for Folder window. This will display a window from where you can select the appropriate drive and folder for the chart location you want to install. Select the path where your chart data is located. Click on "O.K.
4. Highlight the charts you want to install or click on the Select All button. You can selectively choose which chart(s) you wish to load or use the Select All button.
5. On the bottom of the window you can choose to leave the charts on the CD-ROM or install the data to your hard drive by putting a dot in the radial dial.
6. Now click on the install tab and the charts will load.

The Capn Voyager

Loading digital ocean®  charts

1. Insert digital ocean®  CD and follow installation instructions.
2. When installation is complete, open The Capn software.
3. From The Capn’s Charts menu, choose Set Paths (Experts Only)…
4. A window will open called "Specify where your charts are stowed". In the top left of this window select the path to your digital ocean®  CDs
5. At this point all the .KAP files are visible in the white window to the right.
6. Click the "Add Path" button.
7. Click "Save List" – this will build a chart list.
8. Now when you select "Get a chart" from the Charts menu, your digital ocean®  charts will be available.

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• How does the update patch work?

The chart update patch will find the location on your hard drive where your charts are found and then replace any charts which have notices applied against them.

• How do I know if it worked?

• Can I see the changes on the updated charts?

No, you can not view the differences between the original charts and the updated charts. Please check the download page for information on which notices to mariners have been applied.

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• I received this error: "Old file does not exist"

• Are the older version of the charts backed up?

No, the old charts are replaced by the new ones and are not backed up.

If you re-install your CD you will have to run the update patch again. The update does not get saved on your CD, the CD contains only the original charts.

• Will the updates work with my old CD?

The updates will only work for the 2002 CD’s and newer. The updates are only available for the calendar year of the CD, for example, a 2002 CD can not download the 2003 updates.

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• How many times can I install my CD?

NDI allows you to install your product twice. If you require a third installation you will have to telephone NDI at 1-800-563-0634 to receive a third password.

• When I register my information over the internet/phone, is my information made public or given to a call service of some sort?

No. NDI uses the information gathered for internal marketing analysis and to track registered users. We will not share or sell your personal information to any other company.

• If my computer shuts down, has a malfunction or if I purchase a new computer, can I receive an additional password?

Yes, you can receive an additional password if you are within your one year license period. If you have already installed your product twice, you will have to call NDI directly at 1-800-563-0634 to request an additional password.

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• What are the system requirements for my computer?

• What Navigational Software works with NDI charts?

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